New phone, can't sign in??

Question

New phone, app moved over, get to where you click "been here before?" It won't take to to sign in page? Deleted and reinstalled a few times, but will not work. Bigerd is my name

DieOmimi · Answer

Hi @bigerd1 warm welcome to our community at Candy Crush Soda Saga.

I’m sorry to hear this!

A colleague of mine got the following tips. Please try this:

Please try to update the Android System Webview:

* Go to settings > apps and select Chrome application.
* Tap on Disable (this will disable the chrome browser)
* Go to Google PlayStore and search for webview
* Tap on Android System Webview in the search results.
* Tap on Update. (This will update the webview)
* To verify the webview version , Go to settings > apps > Android System Webview > version.
* Re-enable the Chrome; Go to settings > apps and select Chrome application. Tap on Enable (this will enable the chrome browser)

Please get in touch if you need further help.

Have a nice day. 🌺