charging my debit card still and not my candy crush gift cards?

tenaya2295

hello,    i actually loaded 2 $25 candy crush gift cards but it looks like my debit card keeps being charged and not the gift cards. hoping that you can look into and please let me know. thanks so much. 
sincerely,tenaya

Yosca

Hi 

Please visit the guide how to redeem gift cards: ➡️ FAQ Gift Cards