Server problems

Janet_Williams

To the Community Manager, you have obviously seen all the unhappy, frustrated posts about last update ,server problems, and no ability to participate in the game, I am one of those players, I have a second chance to play in the soda cup, but fear that will not happen. Is there any update on the progress of fixing this problem, players would appreciate some feedback. Thank you

Janet_Williams

I Have tried again to log on, no luck, so I am apologising to my teammates for not being able to join in

Janet_Williams

I am so bored, this game is all I play,

michimune

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3091347#Comment_3091347

A funny issue caused by the latest version.🤣🤣

Janet_Williams

I don't know whether to wait, or reinstall app, HELP

steventseng

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3092056#Comment_3092056

Even reinstalling the game doesn't help, and will clear your booster.

We just have to wait.

steventseng

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3091347#Comment_3091347

Other king games are normal. I suggest you install other games, such as Candy crush saga, to relieve your boredom while waiting.

Janet_Williams

King games in Malta, headquarters in London and Stockholm , you would think the programmers would be working to put this right

Janet_Williams

Thanks for the information steventseng, I have played candy crush before and found it boring

Yosca

Hello @Janet_Williams I am very sorry this is happening!

Unfortunately Community Managers are not available on weekends, and I can forward your issue to the CM but they won't be able to read it until Monday. To forward your issue I need your Player ID; here is how to find it and what kind of device are you playing the game on? Make and model please.

What may be an option is to contact Player Support and hopefully they will be able to help you. Since your game is offline, please use this link: here . Select the correct game, topic - account login questions/issues, subtopic - I have account login issues. Describe the problem and include your Player ID.

I read that you have already tried several things to solve the issue, but you could try this:

What can I do when I lose connection in the game