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Eu comprei 10 barras de ouro por 9,99 e não apareceu no meu jogo, a pergunta é, pra onde foi ?

pkena
pkena Posts: 1

Level 1

Pra onde foi meu ouro? E meu dinheiro? 😡

Answers

  • DieOmimi
    DieOmimi Posts: 41,283

    Hi @pkena warm welcome to our community at Candy Crush Soda Saga.

    I'm sorry that you didn't receive the gold bars you paid for.

    In our community, we can't reverse purchases or issue refunds. Purchase receipts contain very personal and confidential data and should not be published here.

    Please follow the instructions from our 📕Help Center.

    For iOS (Apple):
    Open iTunes and view your account.
    Check purchase history and report a problem.
    For Android (Google Play):
    Open Google Play and view order history.
    Find the purchase and report a problem.
    Contact Support:
    Open the game app and go to the settings menu (gear icon).
    Tap on the "?" and select the topic of the issue.
    Select "Contact Us" and provide details about the issue, including a screenshot if possible.

    Have a nice day. 💦

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