Store unavailable????

jcrawfordmora

I would like to use the tokens purchased, but the store is unavailable. WTF

Courtney1990

What

Yosca

Hi there @jcrawfordmora

Did you make a purchase but not receive it? Or are you unable to make a purchase due to store unavailability?

Please try the following:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

Or visit the link below:

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

Let me know if you need more help 🙂