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Store unavailable????

jcrawfordmora
jcrawfordmora Posts: 2

Level 1

I would like to use the tokens purchased, but the store is unavailable. WTF

Answers

  • Courtney1990
    Courtney1990 Posts: 1,810

    What

  • Yosca
    Yosca Posts: 17,883

    Hi there @jcrawfordmora

    Did you make a purchase but not receive it? Or are you unable to make a purchase due to store unavailability?

    Please try the following:

    Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

    Updates: Make sure you have the latest game and device updates

    Connection: Try to connect to a WiFi connection instead of using cellular data

    Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    ————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

    Or visit the link below:

    Let me know if you need more help 🙂

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