Constant problems with the store!

jcrawfordmora

I can never refill my lives since there is always a problem communicating to the store

Yosca

Hello @jcrawfordmora please check and try the following:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

Memory: King recommends at least 2GB free memory storage to run the game smoothly