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I don't see an option to send lives to my friends anymore.

janetleeb
janetleeb Posts: 2

Level 1

I haven't sent lives to other players for some time now. What happen to that option?

Best Answer

  • Yosca
    Yosca Posts: 17,712
    Answer βœ“

    Hi @janetleeb

    There is still that option, however I have seen in my game it is not always there 🀷

    If you go to your friends list, you should be able to send a life. If it isn’t there anymore, can you please share a screenshot what you see?

    Another option is to try the following:

    Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

    Updates: Make sure you have the latest game and device updates

    Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.Β 

    Connection: Try to connect to a WiFi connection instead of using cellular data

    Clear Cache: inΒ Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    β€”β€”β€”β€”β€” inΒ iOS: go to settings - tap on Safari - tap on Clear history and website data

Answers

  • Yosca
    Yosca Posts: 17,712
    Answer βœ“

    Hi @janetleeb

    There is still that option, however I have seen in my game it is not always there 🀷

    If you go to your friends list, you should be able to send a life. If it isn’t there anymore, can you please share a screenshot what you see?

    Another option is to try the following:

    Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

    Updates: Make sure you have the latest game and device updates

    Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.Β 

    Connection: Try to connect to a WiFi connection instead of using cellular data

    Clear Cache: inΒ Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    β€”β€”β€”β€”β€” inΒ iOS: go to settings - tap on Safari - tap on Clear history and website data

  • janetleeb
    janetleeb Posts: 2

    Level 1

    Clearing cache fixed the issue

Hey! Would you like to give us your opinion?