purchase a coin by QR code

Pal4287nl · July 23

When I purchase a coin by QR code its not get in to my account?

And Why I can not use it when I'm in a game?

Yosca · July 23

I am very sorry about your purchase issue 😔. Regarding store unavailable, please try the following:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

Regarding the purchase, please click the link below how to get a refund or your purchase corrected:

Answers