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Update Broke my Soda
I'm playing on an iphone 14. I updated Candy Crush Soda and lost my team, my lives, all of my community icons (I only have 1 "activities" icon on my home screen and in "activities" I only have Daily Bonus and Treasure Hunt. Lost the others. I also had 7 (not sure what they are called) boosters that when you use one it clears the entire level. I don't see any Team icon. I'm on level 9286 and if this is the latest update, then I guess that's end of our playing.
Answers
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Hi there @gidget58 , sorry to hear this! Please try the following:
Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Make sure you have the latest game and device updates
Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.
Connection: Try to connect to a WiFi connection instead of using cellular data
Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
————— in iOS: go to settings - tap on Safari - tap on Clear history and website data
Let me know if you need more help 🙂
