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Transferred my game to new phone and have lost all my bonuses

Freakzilla
Freakzilla Posts: 2

Level 1

edited August 2024 in Support

My levels updated, account logged in etc but no boosters, I had over 20 of each collected. I have lost all my days as well and that was in the 700's at least.

Answers

  • Yosca
    Yosca Posts: 17,883

    Welcome to Soda Community @Freakzilla

    Boosters, Extra Lives, and Extra Moves are not saved on King’s servers; they are saved locally on the device in which you received them. This means that, unlike Gold Bars and your level progress, they won't transfer across to your new device. This also applies to the Daily Bonus; it’s not registered.

    But if you still have access to your old device, everything will still be there! So you can use these boosters to progress and in the meantime build up new boosters on your new phone.

  • Freakzilla
    Freakzilla Posts: 2

    Level 1

    Unfortunately I don't have access as the battery burst in my old phone. Hopefully this is something that King games will rectify in the future.

  • ultravic
    ultravic Posts: 3

    Level 1

    Hi! I'd like to invite you to my Candy Crush Soda team. Join and we'll get sweet rewards playing together!
    https://ccss.play.king.com/EOGi/teaminvite?dl=shareTeam&guildId=1798808864

  • Hello welcome to the community πŸ‘‹

    If you go to this link here (click on the green here) you will find many Soda player's you can also share your link there and meet many friends 😍

    Thank you for sharing your link and joining us in Soda πŸ€—

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