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Problème de connexion

Milo60
Milo60 Posts: 2

Level 1

Je suis capable de jouer sur internet mais sur l image en haut a droite pour votre les autres joueurs j ai toujours un problème de connexion

Answers

  • Yosca
    Yosca Posts: 17,697

    Welcome to Soda Community @Milo60

    I am sorry to hear that. Please try the following:

    Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

    Updates: Make sure you have the latest game and device updates

    Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly. 

    Connection: Try to connect to a WiFi connection instead of using cellular data

    Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    ————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

    Let me know if you need more help🙂

  • Milo60
    Milo60 Posts: 2

    Level 1

    Non ça ne fonctionne pas et la mise a jour n est pas disponible

Hey! Would you like to give us your opinion?