Sign Up!

Lost boosters

runaway44
runaway44 Posts: 1

Level 1

I paid gold and earned a timed booster. The app locked up and I lost my time. How do I get a credit?

Answers

  • Yosca
    Yosca Posts: 17,697

    Hello @runaway44

    Unfortunately the Community cannot handle purchase issues but King Player Support does! If you happen to play on a mobile device or Windows app, you can contact directly from the device.  That way Player Support will automatically get your purchase history and transactions. All you need to do is:

    - Tap on the blue gear

    - Tap on the ? mark

    - Tap on “My Purchases“

    -  Choose and tap on a topic that is closest to your question/issue

    - Scroll down to the bottom and tap on "Contact Us"

    If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here  Describe briefly your complaint, and don’t forget to mention your Game ID, Check 👉 HERE  how to find your Player ID

    Good luck! 🍀

Hey! Would you like to give us your opinion?