Soda cup challenge

Tez

Why am I not receiving credit for all of the yellow whistles that I have collected in the soda cup challenge?

Yosca

Hello @Tez Sorry to hear this.

Could it be that you are playing the game on multiple devices? I myself have the game on more than 1 device and on 1 device I played Soda Cup. Then I saw later on my other device where I had not played Soda Cup I got a second chance (which was of course not right). On this device the candies were not counted, after all I had played Soda Cup before.

If you don’t have the gane on more than 1 device, please try these steps:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly. 

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data