Discussions
Latest news about Candy Crush Soda!
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter

🥤 Click here to see the latest levels in Soda!
🍏 Playing on iOS 11? Read this!

🎂 Join the 10th Anniversary of Soda! 🎊
🥳 Soda 10th Anniversary Season is here!
🏆 Soda Cup is back, with the biggest prize yet!
📝 Join the weekly Soda quiz for rewards!
🖼 Send a birthday card and get FREE wallpapers!

Freezing app

victoria06

victoria06 Posts: 1

Level 1

August 22 in Support

why is the app freezing when I am close to passing a level?

Flag 1 · 1Helpful Sweet Love Haha

Answers

Yosca Posts: 17,697

August 22
Hello @victoria06
I am sorry to hear that your game is freezing 😕
Please visit this Help Center article about the freezing: Technical & Connection issues Select your device type at the top (Android, iOS, Windows, Amazon) scroll down and find topic "why does my game freeze"
Hope this helps 🙂
Flag
Report
1 · 1Helpful Sweet Love Haha

Categories