My game says i skipped a day when i did not. Asking to pay to keep streak

lu18

why does candy crush keep asking for bars to save progress when i didnt skip a day

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/465981/my-game-says-i-skipped-a-day-when-i-did-not-asking-to-pay-to-keep-streak

Hello @lu18🤗 A Warm Welcome to the King Community!

Are you playing Candy Crush Saga or Soda Saga?

If you are playing Candy Crush Saga, which streak are you talking about? You must have received a different version as I don't remember seeing a pop-up for me to keep my streak intact!! Can you show me a screenshot of that message that asked you to pay?

Please reply back by typing below. And to post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫

lu18

sada

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3155647#Comment_3155647

Hello @lu18🤗

Thank you for replying back and clarifying that you are playing Soda Saga.

Let me call in one of our Soda Saga Moderators @Yosca to help you out with the issue.

Yosca

https://community.king.com/en/candy-crush-saga/discussion/465981/my-game-says-i-skipped-a-day-when-i-did-not-asking-to-pay-to-keep-streak

Welcome to Soda Community @lu18

I am very sorry to hear that your Daily Bonus was reset to day 1. It cannot be restored 🙁. The only exception is if you are offered to restore the Daily Bonus streak with gold bars.

There are a number of reasons this reset might happen: device updates, the time you logged in, and one-time glitches may cause this. 
You can find info in Help Center: My Daily Bonus restarted

If your Daily Bonus streak resets regularly, I would advise you to do some general troubleshooting as a precaution so that this hopefully doesn't happen all the time.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly. 

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

NewfieSteak

i’m in too deep to stop now!