Treasure Hunt with Batula

SabrinaM

In my activities I have aTreasure Hunt with Batula ⤵️

but unfortunately I can't activate it because the screen looks like this ⤵️

how can I solve this problem? Thanks 😔

Palash_Sarma

Hi @SabrinaM

Please try following steps

Restart: Force close apps and restart your device.

Updates: Check that you have the latest game and device updates.

Memory: Keep at least 2GB free storage for smooth gameplay.

Connection: Use WiFi instead of cellular data.

Clear Cache:

🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache

🍏 iOS: Settings > Safari > Clear History and Website Data

If don't work please mention your device name and Os version, game version

Palash_Sarma

Hi @SabrinaM

Please try following steps

Restart: Force close apps and restart your device.

Updates: Check that you have the latest game and device updates.

Memory: Keep at least 2GB free storage for smooth gameplay.

Connection: Use WiFi instead of cellular data.

Clear Cache:

🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache

🍏 iOS: Settings > Safari > Clear History and Website Data

If don't work please mention your device name and Os version, game version

SabrinaM

Hi @Palash_Sarma thank you for your reply. I tried to do as you told me but nothing has changed. I am sending you the data you asked for. I hope a solution can be found. Thank you very much 🤗🌷🌸🩷

Oppo Reno8 Pro
Android 14
Versione game: 1.276.1