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My king friends have disappeared so have my levels to compete in

shebill
shebill Posts: 5

Level 2

I have lost my king friends and my levels to compete it is just showing continuous levels with no progress please help as it’s no fun anymore thankyou

Answers

  • Yosca
    Yosca Posts: 17,677
    edited September 17

    Welcome to Soda Community @shebill

    Let’s try to find out what the problem is. Please try the following steps:

    Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

    Updates: Make sure you have the latest game and device updates

    Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly. 

    Connection: Try to connect to a WiFi connection instead of using cellular data

    Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    ————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

    Let me know if you need more help

  • shebill
    shebill Posts: 5

    Level 2

    did all adviced to no avail still can’t find community friends and no levels to compete in just continuous levels with no goal any other suggestions as it’s really not worth playing anymore thankyou

  • Yosca
    Yosca Posts: 17,677

    Hello again! Sorry to hear that.

    What kind of device do you play the game on? Make and model please.

    Which OS version do you have?
    Which game version do you have?

    Please show me a screenshot of your whole map. How to take a screenshot: https://www.take-a-screenshot.org

Hey! Would you like to give us your opinion?