Daily bonus missing?

Ranmjam

I'm not sure if it's a glitch or not but I've not gotten a daily bonus in a week now?

Yosca

Hi @Ranmjam welcome to Soda Community

Sorry to hear you are missing Daily Bonus. Please try the following steps:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly. 

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

Please do not expect to receive the Daily Bonus immediately; this might take longer.

logo12

This question is frequent since you all have lessened the daily bonus. Why did this occur?