Your 4 in a row does not work. Can you fix it?

Jan1230

4 in a row game doesn’t work

Yosca

Hello @Jan1230

Sorry to hear this. Can you describe where you encounter the issue?
Please follow these steps to fix many common issues:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly. 

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data