How do you get pass the red door that is opened

brendaross02

I have passed all the levels to red door. It is opened and the games are mastery levels and there is no more levels to go on with. I'm have finished game 15145. Why is it not continuing to 15146 and more. Wonderball is on hold waiting for more levels. Please help.

Alienscar

Hello @brendaross02 the Galaxy S20 is new enough that its Android version shouldn't be an issue then.

This is the Candy Crush Saga forum though and as you have an issue with Soda you need post in the Soda forum.

Maybe @LoFiGummy or @Yosca can help you with your issue.

Yosca

https://community.king.com/en/candy-crush-saga/discussion/474025/how-do-you-get-pass-the-red-door-that-is-opened

Welcome to Soda Community @brendaross02

Congratulations on your achievements 👏

New levels will be released every Friday, so once they are, the door will disappear 🙂

Alienscar

Hello @brendaross02 if you play Candy Crush on a device that uses Android 5 or older, or a device that uses iOS 10 or older you will not receive the newest levels.

brendaross02

https://community.king.com/en/candy-crush-saga/discussion/comment/3186288#Comment_3186288

Hi thank you so much for reply. My android is 2020 samsung galaxy note s20. The candy crush soda is the game I'm having trouble with. I've sent message to support center. Appreciate if you have any other suggestions.

Alienscar

Hello @brendaross02 the Galaxy S20 is new enough that its Android version shouldn't be an issue then.

This is the Candy Crush Saga forum though and as you have an issue with Soda you need post in the Soda forum.

Maybe @LoFiGummy or @Yosca can help you with your issue.

Yosca

https://community.king.com/en/candy-crush-saga/discussion/474025/how-do-you-get-pass-the-red-door-that-is-opened

Welcome to Soda Community @brendaross02

Congratulations on your achievements 👏

New levels will be released every Friday, so once they are, the door will disappear 🙂

brendaross02

Thank you, appreciated the assistance.