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Lola48
Lola48 Posts: 1

Level 1

Certain ads don't load causing me not to get the three rewards. Not fare

Answers

  • Yosca
    Yosca Posts: 17,569

    Hi @Lola48 welcome to Soda Community

    Iโ€™m sorry about that. Please try the following:

    Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

    Updates: Make sure you have the latest game and device updates

    Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.ย 

    Connection: Try to connect to a WiFi connection instead of using cellular data

    Clear Cache: inย Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not dataโ—๏ธ)

    โ€”โ€”โ€”โ€”โ€” inย iOS: go to settings - tap on Safari - tap on Clear history and website data

    If the problem persists, please report the ads. Scroll,down this page and click โ€œcontact usโ€.

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