shipmates contest

charlottew

I am having lots of trouble with the shipmates game. It tells me time is up and takes away my hits, when it shows days left on the screen. sometimes it only stays up for minutes, I keep losing my good games

Yosca

Hello @charlottew

I am sorry to hear that you have a problem with Shipmates. Please try the following steps:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly. 

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

If the problem persists, please post a screenshot of the problem.