Not get any sound on the game
Level 1
WHy am I not hearing the sound of the music playing in the game anymore
Answers
-
Hello @FruitFrenzy21
First of all, please check the settings π
Then, follow these steps:
Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Make sure you have the latest game and device updates
Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.Β
Connection: Try to connect to a WiFi connection instead of using cellular data
Clear Cache: inΒ Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not dataβοΈ)
βββββ inΒ iOS: go to settings - tap on Safari - tap on Clear history and website data
A player had a tip to wear headphones to prevent the sounds from automatically turning off at certain times while playing. Player noticed, every time they got a call, the game sound was turned off.
1
