Sign Up!

Hola

viasfumo
viasfumo Posts: 1

Level 1

Quiero saber porque NO se pueden hacer compras de ayudas y tampoco se pueden utilizar las barras de oro?

Answers

  • Yosca
    Yosca Posts: 17,846

    Hello @viasfumo

    Sorry to hear this. Please try the following steps:

    Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

    Updates: Make sure you have the latest game and device updates

    Connection: Try to connect to a WiFi connection instead of using cellular data

    Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly. 

    Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    ————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

Hey! Would you like to give us your opinion?