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I just paid for extra help but did not get it. My credit card was charged. How do I get my money bac

Nic1021
Nic1021 Posts: 1

Level 1
in Support

Please see above. I would like my money back for the purchase that did not come through. Thank you.

Answers

  • Palash_Sarma
    Palash_Sarma Posts: 17,925

    Hi @Nic1021

    Welcome to the Sweet Soda Community

    Please mail player support area contact us here

    While filling out, enter the TOPIC as "Problems with Purchase" ---> and the SUB-TOPIC as "Purchased Items not Received" --> Explain briefly about the issue Mention your game I'd, Purchase receipt and Submit the form -> NOTE: Along with above details, make sure to enter the Game Name correctly!

    After sending the complaint, you will be receiving an automated email as acknowledgement. If you have not heard from them within 3 days, send a reply to that automated email you have received.

    Thank you

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