Rocket Rush not counting striped candies (✅ Fixed in Latest Version)

Nick-3

The last 2 days I've entered the rocket rush extreme and I haven't received any striped candy counts for all the levels I've completed. Why is that?

Kevin_

Hi, thank you for the reports.

We want to inform you that we are currently experiencing issues with the progression and scoring of the Rocket Rush challenge. Our team is aware of this and working hard to resolve as soon as possible.

We apologize for any incovenience and we really appreciate your patience and understanding. We will keep you updated as soon as we have more information or the issue is fixed.

Thank you again!

Kevin_

https://community.king.com/en/candy-crush-soda-saga/discussion/491205/rocket-rush-is-not-counting-my-striped-candies

Hi @Nick-3 , I am sorry to hear that your stripped candies are not added to your score. Please keep in mind that you must win the level in order for them to be counted.

In case the issue persits e usually recommend these steps to make sure that nothing is wrong or broken in your game: 

-Restart: Force close apps and restart your device. 

-Updates: Check that you have the latest game and device updates. 

-Memory: Keep at least 2GB of free storage for smooth gameplay. 

-Connection: Use WiFi instead of cellular data. 

-Clear Cache: 

🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache 

🍏 iOS: Settings > Safari > Clear History and Website Data 

If you continue having troubles please Contact Support directly so that we can further best guide you. 

california213

https://community.king.com/en/candy-crush-soda-saga/discussion/491205/rocket-rush-is-not-counting-my-striped-candies

same for me It’s not working

Kevin_

Hi, thank you for the reports.

We want to inform you that we are currently experiencing issues with the progression and scoring of the Rocket Rush challenge. Our team is aware of this and working hard to resolve as soon as possible.

We apologize for any incovenience and we really appreciate your patience and understanding. We will keep you updated as soon as we have more information or the issue is fixed.

Thank you again!

sara_dlc

When I play Rocket Rush it is not tracking my stripes to get credit.

auntycurry

https://community.king.com/en/candy-crush-soda-saga/discussion/491205/rocket-rush-progress-and-scoring-issue-%EF%B8%8F-edited-by-cm-under-investigation

same here, my score got stuck at 105 no matter how many more levels I passed.

Laurie_Stoll

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3318711#Comment_3318711

I also have this issue it is now happening for the third time that’s why I came here😳. Very frustrating

corasturn

It would be helpful if you gave us the rewards we deserve. I would have won it twice and it stopped counting striped candles halfway through. I'm so over this game. Too difficult to earn boosters. Way too many extremely difficult levels. Even Bake a cake is ridiculous.

D0ggie34

Please fix and give me a credit when fixed.

Thank you,

Lisa

Tetem'

Hi D0ggie34, and welcome to the Community! 🤗

We’re aware of the issue affecting the Rocket Rush event where your collected Striped Candies aren’t being counted. That’s definitely not the kind of fun we had in mind, and we’re really sorry for the inconvenience.

The sweet news? Our brilliant team is already on the case and working hard to blast this bug into space!

Hang tight—we’re doing everything we can to fix things as quickly as possible.

Thanks a ton for your patience—We’ll have you rocketing ahead again in no time. ✨

king5127

My “Rocket Rush” doesn’t work for 2 days. Please fix it, thanks.