Wheres my coins?

VehNeela

took the money from my account nothing came thru

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/491971/wheres-my-coins

Hey there, which platform did you make the purchase on?

Here are the articles depending on the platform:

• I didn't receive my Android purchase – King General
  
• I didn't receive a purchase on my Apple device – King General

Otherwise, just to check you can also follow these steps to make sure nothing is wrong with your game:

• Restart: Force close apps and restart your device.
• Updates: Check that you have the latest game and device updates.
• Memory: Keep at least 2GB of free storage for smooth gameplay.
• Connection: Use WiFi instead of cellular data.
• Clear Cache:
  • 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
  • 🍏 iOS: Settings > Safari > Clear History and Website Data