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did not receive the 30 gold bars from this purchase
DanyelleB
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Hi @DanyelleB welcome to Soda community. I think for the purchased package that you miss on receiving Gold Bars you need to contact the game support team.
if you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
For further assistance, please feel free to write back to us. We'll be happy to assist you.
If you use android device please check this page here
