I am being cheated of my gold bars

Question

Im not getting to claim my gold bars

bumblebea · Answer

Beware of clearing cache....that can  wipe out any prizes you have saved.

CaramelKat · Answer

Hi there and welcome to our Community!

I'm sorry to hear that you are unable to claim your gold bars. Usually this occurs due to some connection issues. Please try the following:

* Restart the Game: Sometimes, restarting the game can resolve connection issues.

* Update the Game: Ensure the game is updated to the latest version.

* Clear Cache (Android): Go to Settings > Apps > The game > Storage > Clear Cache.

* Clear Cache (iOS): Go to Settings > General > iPhone Storage > The game > Offload App.