Candy crush soda saga not loading

raymondbower

Why can't I get the game to load on windows 10

I have been playing this game foe over 10 years and I will miss it

Colorbomb_Collector

Hi there,

I understand your concern about not being able to load into your game.

While technical issues are very frustrating, the great news is that they are also generally quite easily fixed. Please follow the steps described on this page to fix any problems with our game app from Microsoft Store and let me know if the steps do not resolve your issue.

• Sign in to your Microsoft account
• Make sure Windows has the latest update: select the Start button, then select Settings > Update & Security > Windows Update > Check for Updates. If there is an available update, select Install now.
• Update Microsoft Store: Select the Start button, and then from the apps list, select Microsoft Store. In Microsoft Store, select See more > Downloads and updates > Get updates. If an update for Microsoft Store is available, it will start installing automatically.
• Repair or reset the game app
• Run the troubleshooter: Select the Start button, and then select Settings > Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Have a nice day ahead!