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It saddens me to have money debited but does not get what I purchased. Kindly rectify.
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Hi @0631238656 warm welcome to our community at Candy Crush Soda Saga. 💦
Purchase receipts contain highly personal data and payment information that we are not permitted to share here in the community. They are subject to data protection. Please contact support directly from the game. Use the gear icon, then the question mark, and then the topic "My Purchases." Select the subtopic relevant to your issue and read the information in the article. At the very bottom of the help page, you'll find a contact button. Use it to describe your issue as specifically as possible.
Have a nice day. 💦