Candy Crush Soda Saga

ZannaBruce

there is a ad by Hershey thatdoes not load at the end it states ad was interrupted and I can not get the rewards I'm losing alot of free moves. Tks Judy

Techz_3712

Hi Judy! Thanks for sharing — that does sound frustrating. When a video ad (like the Hershey one) doesn’t load properly or says it was "interrupted," the game usually can’t give the reward, even if you watched most of it.

This is likely a glitch between the ad provider and the game — not your fault at all. Here are a few things you can try:

🔹 Restart the game to refresh the ad system.
🔹 Check your internet connection — even a small hiccup can cause ad loading problems.
🔹 If you're on Android, you might also try clearing the app cache.
🔹 Finally, if it keeps happening with the same ad (like Hershey’s), you can report it through the in-game support so they’re aware of the faulty ad provider.

I hope it gets fixed soon — every move counts when you're close to winning! 🍬💪

Techz_3712

Hi Judy! Thanks for sharing — that does sound frustrating. When a video ad (like the Hershey one) doesn’t load properly or says it was "interrupted," the game usually can’t give the reward, even if you watched most of it.

This is likely a glitch between the ad provider and the game — not your fault at all. Here are a few things you can try:

🔹 Restart the game to refresh the ad system.
🔹 Check your internet connection — even a small hiccup can cause ad loading problems.
🔹 If you're on Android, you might also try clearing the app cache.
🔹 Finally, if it keeps happening with the same ad (like Hershey’s), you can report it through the in-game support so they’re aware of the faulty ad provider.

I hope it gets fixed soon — every move counts when you're close to winning! 🍬💪