Candy crush saga

julesp43

Why is store unavailable even after all I did troubleshooting steps?

Tetem'

Hi and Welcome to the Community!🤗

I’m so sorry to hear that you’re experiencing issue with the game shop.

I understand you've already done troubleshooting steps, would you please try these again:

• Restart: Force close apps and restart your device.
• Updates: Check that you have the latest game and device updates.
• Memory: Keep at least 2GB of free storage for smooth gameplay.
• Connection: Use WiFi instead of cellular data.
• Clear Cache:
  • 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
  • 🍏 iOS: Settings > Safari > Clear History and Website Data

If not work please reach out our Player Support team by the game app or via

https://soporto.king.com/

Thank you. Have a Sodalicious day. ⭐️