Got new phone how do I get past info

patsgames

Got new phone how do l link past playing?

Alex_The_Witch

https://community.king.com/en/candy-crush-soda-saga/discussion/499544/got-new-phone-how-do-i-get-past-info

Hey there! Hope you're doing well.

To recover your previous progress on a new device, please follow these steps:

1. Make sure that your King account is correctly disconnected from the game (if you are currently connected).
   • To do this open the game and select the "gear wheel" icon at the top right corner.
   • Then tap on the orange "Profile" button (2nd row, 1st icon left to right).
   • Finally select “Log Out”.
2. Force close all apps and turn off your device. Leave the device switched off for at least 10 seconds before restarting it.
3. Open the game and reconnect to your account by tapping the "Played before?" button found on the main screen and then choose the option to “Log in with email” as seen on the screenshot below:

I hope that this helps get you back on track but if you have any more questions just let me know, I'm always happy to help.

Have a great day.