Candy Crush Soda Saga

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Candy Crush Soda Saga

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Support
Need help with the Soda? Ask your question or check for answers here.
Contests
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Game glitches

I’m on level 4700 and for the past week or so, the game all of a sudden decided to take away all of my consecutive levels (I was at 239 at that point), all my bonuses, all my rewards and it does not give my daily bonuses. Has anyone else had any of these issues?

Accepted answers

All comments

https://community.king.com/en/candy-crush-soda-saga/discussion/499680/game-glitches

Hey there, when you say remove consecutive levels - do you mean in an event, or that you lost your level progress? Perhaps the golden pins?

It sounds like you may have some internet connectivity issues would be my guess - so please make sure to check these steps below:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB of free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data

If it doesn't help, it would be great to get a screenshot or more details of the problem!

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Accepted answers

All comments

https://community.king.com/en/candy-crush-soda-saga/discussion/499680/game-glitches

Hey there, when you say remove consecutive levels - do you mean in an event, or that you lost your level progress? Perhaps the golden pins?

It sounds like you may have some internet connectivity issues would be my guess - so please make sure to check these steps below:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB of free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data

If it doesn't help, it would be great to get a screenshot or more details of the problem!

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Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

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