I paid for extra lives and didn't get them

tcauthen

I paid for extra lives and didn't receive them

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/500809/i-paid-for-extra-lives-and-didnt-get-them

Hey there that sounds odd, could you send me your Player ID so that I can look at it more closely?

Otherwise I recommend following these steps to make sure nothing is wrong with your game:

• Restart: Force close apps and restart your device.
• Updates: Check that you have the latest game and device updates.
• Memory: Keep at least 2GB of free storage for smooth gameplay.
• Connection: Use WiFi instead of cellular data.
• Clear Cache:
  • 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
  • 🍏 iOS: Settings > Safari > Clear History and Website Data