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boosters de début de niveau

Fifidim

Bonjour, je n’ai plus accès à mes boosters de début de niveau.Pouvez-vous régler le problème. D’avance merci

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LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/500952/boosters-de-debut-de-niveau

Hi there, as boosters are tied to the game files, I'm wondering if you perhaps have reinstalled the game or lost your internet connection to the device?

If you reinstall the game it will unfortunately remove the boosters - but if you have lost connection or logged out from your account you should still be able to get them.

Please follow the steps below to ensure that there's no problems with your game:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB of free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data
Login: Make sure to be logged in on either your Facebook or King account.

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Fifidim

Bonjour je reviens vers vous suite à mon message du 13/06. Le problème n’est toujours pas réglé et en plus je ne cumule pas mes récompenses gagnées à chaque mission . C’est paradoxal car j’ai toujours mes boosters d’aide pour passer le niveau et que cela je l’ai cumule.Je pense que cela vient de votre application.

Merci pour votre réponse.

Cordialement

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3342920#Comment_3342920

Hey there, if you uninstall the app and reinstall it - you will lose your boosters. So I do not recommend doing that. Instead, I think it's better that you reach out to our support for further help, press the "Contact Us" here below to get there.

https://soporto.king.com/contact

Fifidim

Dois-je décharger l’application et réinstaller comme indiqué par l’iPhone ?

Merci

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/500952/boosters-de-debut-de-niveau

Hi there, as boosters are tied to the game files, I'm wondering if you perhaps have reinstalled the game or lost your internet connection to the device?

If you reinstall the game it will unfortunately remove the boosters - but if you have lost connection or logged out from your account you should still be able to get them.

Please follow the steps below to ensure that there's no problems with your game:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB of free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data
Login: Make sure to be logged in on either your Facebook or King account.