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I buy bonus twice and my bank account deduct already but i dont get what i buy until now its been more than 5 hours
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Hi @emakcibi 👋 Sorry to hear about the issue with your purchase! If the payment went through but you haven’t received the items, we recommend contacting your payment provider (like Apple, Google, Facebook) directly through your account to report the issue.
They’ll be able to look into what happened and help resolve it from their side. We hope it gets sorted quickly for you!
If you need further help, please also check our Help Center HERE
