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why can’t I make a purchase
Hi
You might be unable to make purchases in Candy Crush Soda Saga due to several reasons, including issues with your payment method, account settings, or the game's connection to the app store.
Invalid Payment Method:
Ensure your credit card or other payment method is valid, not expired, and has sufficient funds.
Incorrect Payment Details:
Double-check that the payment information (card number, expiration date, billing address) is entered correctly.
Restrictions on Digital Transactions:
Contact your bank or payment provider to verify there are no restrictions on online or in-app purchases.
2. Account Problems:
Incorrect Country Setting:
If your Google Play account is set to the wrong country, it can interfere with purchases. Verify and correct your country setting in the Play Store settings.
App Store Account:
Make sure you are logged into the correct app store account (Google Play or Apple App Store).
3. Game-Related Issues:
App Store Connection:
Ensure a stable internet connection and that the game is properly connected to the app store.
Game Updates:
Make sure your game is updated to the latest version, as outdated versions can sometimes have purchase-related bugs.
App Cache:
Clearing the app cache can resolve temporary glitches affecting in-app purchases.
King/Facebook Account Connection:
If you're using Facebook to play, ensure you're properly connected, as disconnection can sometimes cause purchase problems.
Recent Purchases:
If you've recently made a purchase that's stuck in processing, it can sometimes block further transactions.
King Community:
Check the King Community forums for any known issues or maintenance announcements related to in-app purchases
Verify Payment Details: Check your payment method and details in the app store.
Check Account Settings: Ensure your Google Play or Apple App Store account is set to the correct country and that you are logged in correctly.
Restart the Game: Close and reopen the Candy Crush Soda Saga app.
Restart your Device: Rebooting your phone or computer can resolve temporary glitches.
Check Internet Connection: Ensure a stable internet connection, preferably switching to a different network (e.g., Wi-Fi to mobile data) if possible.
Clear App Cache: Clear the app's cache in your device's settings.
Check for Updates: Ensure the game and your device's operating system are updated.
Check for Known Issues: Visit the King Community forums to see if there are any known issues or announcements.
Contact Support: If the issue persists, contact Candy Crush support for further assistance.
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Boa tarde, não tenho mais as jogadas extras, aquelas que ganhamos quando vemos as propagandas. Obrigada.
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this happens regularly
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Me quedé en el nivel 289
