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AfterAfter I'm watching videos it's not giving me the pieces it says it's supposed to give me
Make sure to successfully watch the video in full :)
Hi @dragonbaby1964 and welcome to the Community!
I am sorry to hear that the rewards are not being added after watching videos. We usually recommend these steps to make sure that nothing is wrong or broken in your game to ensure your rewards are granted:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
If the issue persists, could you let me know if this perhaps happens with an specific video Ad?
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This is the third time I have won a podium streak challenge and not gotten any prizes. Not even the regular prize for podium challenge itself. Yes, I have the most updated version, cleared cache, blah, blah,blah. What gives? Hope a bot isn't answering this.
Last week I downloaded the Candy crush soda Mod Apk unlimited moves i tried to install it but I got an error screen says "App not installed as device not compatable with phone". I tried to install on Play Store from now on also I got an error screen. Does anyone know how to fix this?
Well it happened again, I got up to 34. As I stated before; I play everyday. Even if I have to play doing the day to make sure I don't miss a day. Is there a way you can put me back at my level without me having to use my coins.
I recently purchased a deal listed for $.99 but was charged $1.99.
why am I not receiving my email confirmation
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
