Store unavailable?

jacq23

For the last week the store seems unavailable and now it says I’ve missed a day (I haven’t!) I’m on day 2900….
advice?

Lindark

Let us know if the above feedback helped you!

Palash_Sarma

https://community.king.com/en/candy-crush-soda-saga/discussion/502800/store-unavailable

Hi

If Candy Crush Soda Saga store is unavailable, it's likely due to a connection issue or a temporary server problem. Try restarting your device, checking for game and device updates, and ensuring a stable WiFi connection before attempting to access the store again. If problems persist, clearing the app's cache or reinstalling the game might help, according to King Community.

Here's a more detailed breakdown of troubleshooting steps:

1. Check Basic Connectivity:

Restart your device: Force close the app and restart your phone or tablet.

Stable WiFi: Ensure you have a strong and reliable WiFi connection, or try switching to cellular data if possible.

Device Storage: Make sure your device has enough free storage space, as this can sometimes interfere with app functionality.

2. Update the Game and Device:

Check for updates:

Go to the app store (Google Play Store or Apple App Store) and check for any available updates for Candy Crush Soda Saga. Also, check for any pending updates for your device's operating system.

Reinstall the game:

If updates don't resolve the issue, try uninstalling and reinstalling the game. This can help refresh the app's data and fix any potential corrupted files, according to www.downsalarm.com.

3. Clear Cache and Data:

Android: Go to Settings > Apps > Candy Crush Soda Saga > Storage > Clear Cache and Clear Data.

iOS: Go to Settings > Safari > Clear History and Website Data.

4. Account and Progress:

Sign out and back in:

If you have a King account, try logging out and back in to refresh your connection to the game servers.

Thank you