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What happened to the bear climb event?
Do I have to wait forever to finish this? The progress bar just extended out of the box.
What's happening here, and fix this. Thanks
Hi @Techz_3712, I definitely did not forget but it was the next step to try to correct the issue, however I understand that the feature is now over but please definitely let us know in case the issue happens again.
In the meantime I have added a few items to your account to help with some of those reward due to this issue.
Have a sweet day!
I am glad to hear that it is working now for you! Thanks for letting us know!
Hello, I'm back and I observed that the issue has been fixed. I didn't do anything for now. I had 3 bear climb events now (including Cave Heist) and so far no problems. Thanks! 😊
Hi, the result is that it's already ended, and it's a shame my rewards didn't collect it in game. And did you forgot that reinstalling the game will lose some of your progress like boosters?
Anyway, I'll come back soon if the issue still persists.
Hi @Techz_3712 , I am sorry to hear you are facing this trouble with the progress in the Bear Climb event.
Have you tried the usual troubleshooting steps? I checked my game and at least is not doing it on mine. As a last resort try reinstalling the game to try to fix this issue.
If you continue to have issues, please Contact Support directly so that we can best further guide you.
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This is the third time I have won a podium streak challenge and not gotten any prizes. Not even the regular prize for podium challenge itself. Yes, I have the most updated version, cleared cache, blah, blah,blah. What gives? Hope a bot isn't answering this.
Well it happened again, I got up to 34. As I stated before; I play everyday. Even if I have to play doing the day to make sure I don't miss a day. Is there a way you can put me back at my level without me having to use my coins.
I recently purchased a deal listed for $.99 but was charged $1.99.
why am I not receiving my email confirmation
how do I add gift card to my account
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…