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After all these years of playing candy crush saga I am giving it up. I have mentioned many times that randomly my profile changes to I don't know what. I lose things I have paid for and earned. I can't be bothered anymore trying to get this fixed.
I have previously asked the question as to why it keeps changing. I will be playing and realise that I am on a random profile. I loose the bonuses and anything I have played. I am pretty sure the level stays the same.
Hi there! I'm sorry to hear that your profile keeps changing. To clarify, when this occurs do you also get logged out of your account and lose your level progress, or is it only your profile picture that gets changed? Also, does this happen on an iOS or Android device?
Currently in Soda there's a test where replaying older levels in not available, and golden pins are not active - to have players focus more forward on progress than going back. For more information read this thread: Feel free to leave your feedback for this test either in this thread or the Discussion thread linked.
π¨ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! π π How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andβ¦