New snowflake candies

Llabell

The blue snowflake candies are not being added to my name when I beat a level. It did for a couple but stopped

LoFiGummy

Hey there @Llabell!

Could you try these steps first of all and let us know if it helps you?

• Restart: Force close apps and restart your device.
• Updates: Check that you have the latest game and device updates.
• Memory: Keep at least 2GB of free storage for smooth gameplay.
• Connection: Use WiFi instead of cellular data.
• Clear Cache:
  • 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
  • 🍏 iOS: Settings > Safari > Clear History and Website Data