Anuncios

MikiCrespo

porque se queda colgado los anuncios y pierdes todo lo conseguido?

LoFiGummy

Hey there @MikiCrespo, sounds like there might've been something wrong with the ad that you had - first of all please follow these steps to make sure that nothing is wrong your game:

• Restart: Force close apps and restart your device.
• Updates: Check that you have the latest game and device updates.
• Memory: Keep at least 2GB of free storage for smooth gameplay.
• Connection: Use WiFi instead of cellular data.
• Clear Cache:
  • 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
  • 🍏 iOS: Settings > Safari > Clear History and Website Data

To report ads in Soda, you can follow this guide below:

¿Cómo puedo denunciar un anuncio en mi juego? – King General