Angry about Double Charge

W7PSK

Purchased a product for Soda Saga. As soon as I hit one touch buy, the game reset. I didnt think I bought. So I redid the buy. Now I see 2 charges on the card. Think that is a RIP OFF. Did you find a new way to get more money?

I never recieved the product with the first buy. PLEASE REFUND ASAP.

LoFiGummy

Hey there @W7PSK, that doesn't sound right and it's definitely not an intended behavior.

To resolve this, please look to refund the purchase with the store that you made the purchase from (App Store or Google Play usually depending on your device)

You can also reach out to our support by following these steps in game:

• ⚙ Settings
• ❓ Help Center
• 🔗 Click an article
• 💬 Scroll down and "Chat with us"

Then you'll get help from our support staff as well to resolve the matter.

LoFiGummy

Hey there @W7PSK, that doesn't sound right and it's definitely not an intended behavior.

To resolve this, please look to refund the purchase with the store that you made the purchase from (App Store or Google Play usually depending on your device)

You can also reach out to our support by following these steps in game:

• ⚙ Settings
• ❓ Help Center
• 🔗 Click an article
• 💬 Scroll down and "Chat with us"

Then you'll get help from our support staff as well to resolve the matter.