Candy Crush Soda Saga

buchanan52

HOW MANY TIMES WILL I HAVE TO LET YOU ALL KNOW THAT THE GAME IS NOT WORKING RIGHT. I AM BEGINNING TO THINK THIS GAME IS A BIG RIP OFF. I AM TIRED OF COMPLAINING THAT YOU ALL ARE TAKING TO MANY BLOCKS WHEN I AM TRYING TO CONTINUE THE GAME. THIS HAS HAPPEN TO MANY TIMES!!!!!!! l FEEL LIKE I AM OLD A REFUND. AND HALF OF THE REWARDS TJAT I WIN IS NOT PUT ON MY ACCOUNT. WHAT IS GOING ON!!!!!!!

QueenB

Hi buchanan52 👋
I’m really sorry you’re having such a frustrating experience. I can hear how upset you are, and I want to make sure we understand what’s going wrong so we can help.

Right now, it’s a bit hard to tell what’s happening, so could you help us with a few details?

• What do you mean by “too many blocks” when you try to continue the game?
• Is this happening in a specific level or feature?
• When you say rewards are missing, which rewards are you referring to and when did this last happen?

Once we have a bit more information, we can look at the right next steps for you.

Thanks for taking the time to explain, and we’ll do our best to help.

QueenB

Hi buchanan52 👋
I’m really sorry you’re having such a frustrating experience. I can hear how upset you are, and I want to make sure we understand what’s going wrong so we can help.

Right now, it’s a bit hard to tell what’s happening, so could you help us with a few details?

• What do you mean by “too many blocks” when you try to continue the game?
• Is this happening in a specific level or feature?
• When you say rewards are missing, which rewards are you referring to and when did this last happen?

Once we have a bit more information, we can look at the right next steps for you.

Thanks for taking the time to explain, and we’ll do our best to help.