Gold bars disappearred ovrrnight

melby56

HHi. My gold bars disappeared overnight. Help please.

LoFiGummy

Hey there @melby56

Please follow these steps first of all:

• Restart: Force close apps and restart your device.
• Updates: Check that you have the latest game and device updates.
• Memory: Keep at least 2GB of free storage for smooth gameplay.
• Connection: Use WiFi instead of cellular data.
• Clear Cache:
  • 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
  • 🍏 iOS: Settings > Safari > Clear History and Website Data

It sounds like you may have been logged out from your account - so please check that you're logged in as well!

If this doesn't help, can you send a screenshot of how the issue looks like for you?