Gift Card, can’t transfer to IOS account

Question

hey, I’ve been trying to contact Support but they just email me back with a link to the community. So I’m HOPING someone can help me. I’m so frustrated!

The actual website to redeem the gift card, does not let me sign in with Apple ID. There’s no option (photo below)  though articles I’ve read says there (should) be.

My Apple ID account is my main account, I’m way further along and higher ranked. Honestly, I forgot about this account made with my email address. I really want to use this gift card on my main account- the Apple ID account.

after reading how to create a king account on your app/profile, I click all the steps but I literally have none of the options it says

Please help :(

MasterNoob · Answer

Hello again FeelLikeCrab!

Yes, you can Redeem the Gift Card on the account you already have and then ask to have them transfer to you Apple account!

FeelLikeCrab · Answer

thank you this is so helpful!!!

Do I have to make a new profile? Or can I redeem the gift card with this account I already have, then ask to transfer the gold bars to my Apple account?

MasterNoob · Answer

Hello FeelLikeCrab!

To redeem the Gift Card you'll need to follow this link:

https://redeem.king.com/

Keep in mind that we do not yet support login with Apple on this page. If you are using login with Apple in the game you can do the following to still redeem your gift card:

* If playing Candy Crush Saga you can add an email and password to your account. To do this go to the account page mentioned above and press the logout button. Then create a new account as described below. You will keep all your progress in the game. Once done you can come back to this page and log in to redeem your gift card!
* If playing Candy Crush Soda Saga you can follow the same steps but your current progress is not automatically transferred. Create the new account and redeem your card as above, then contact player support and ask them to transfer the gold bars to your Apple-based account. You can then log back into that account in the game to receive your items.

If you encounter any issues, please do not attempt to delete your player profile — doing so may cause you to lose your game progress. Instead, reach out to Player Support for assistance.