Candy Crush Soda Saga

mbb4917

Good morning! I have not gotten my daily Bubble Gum Prize in several weeks. I noticed someone else brought this to your attention as well. I'm playing on an Iphone 17, all is updated, I've turned the phone off, etc. Can you please advise if you took this daily prize away? Or are there problems with it? Would like to get it back please. Thanks

mfnpa

although the suggestions brought forward by @mbb4917 might apply to those using personnel devices, how does one address this problem when playing the game on a PC?

Palash_Sarma

Hi @mbb4917

Welcome to Soda Community

Missing out on your daily Bubble Gum Prize or rewards in Candy Crush Soda Saga is a known glitch, but it can usually be fixed by force-closing the app, clearing the cache, or making sure the game is updated.Try these exact troubleshooting steps to get your rewards back:Restart the App: Force-close (or swipe away) the Candy Crush Soda Saga app and restart your device. A fresh reboot often clears the temporary glitches stopping the rewards from syncing.Check for Updates: Go to the Google Play Store or Apple App Store to ensure you are running the most recent version of the game.Clear the Cache: If you are on an Android device, go to Settings > Apps > Candy Crush Soda > Storage > Clear Cache. Be careful not to click "Clear Data," as this will delete your boosters. If you play on an iOS device, offload the app in your settings and reinstall it to refresh the files.Re-establish Server Connection: Ensure your device is connected to a stable Wi-Fi network rather than mobile data. Log out of your King/Facebook account in the game, close the app, open it, log back in, and pass any level to force the game to sync with the server.

Hope it works .